Tree of Life Total Wellness Privacy Policy

Privacy Policy

Effective Date: 4/21/2025

Welcome to Jodi L. Carson Nurse Practitioner in Psychiatry, DBA Tree of Life Total Wellness. We are a behavioral health and wellness practice dedicated to protecting your privacy and personal health information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

a. Personal and Health Information

• Name
• Email  address
• Mailing address
• Date of birth
• Insurance information
• Health-related details you provide through forms or communications
• Emergency contact information
• Cellular phone numbers

b. Technical and Usage Data

• IP address
• Browser type
• Device details
• Website usage via cookies or analytics tools

2. How We Use Your Information

We use your information to:

• Provide behavioral health and wellness services
• Schedule, confirm, and manage appointments
• Coordinate care and follow up on treatment
• Respond to your inquiries or requests
• Send newsletters, wellness updates, and appointment reminders (with your permission)
• Comply with legal and regulatory obligations
• Improve our services and website experience

3. Cellular Phone Numbers and Text Messaging

When you provide your cellular phone number, you consent to receive text messages (SMS) related to your care. These messages may include:

• Appointment reminders and confirmations
• Telehealth access links
• Provider updates or schedule changes
• Practice closures or emergency alerts

SMS Messaging Details:

• Message frequency may vary depending on your services or communications preferences..
• Message and data rates may apply, depending on your mobile plan.
• We are not responsible for any charges from your mobile carrier.
• Messages may be sent using automated or manual systems.

Opting Out of Text Messages:

You may opt out of receiving text messages at any time by:

• Replying “STOP” to any message you receive from us
• Contacting us directly at:
  518-414-5706 or steve@treeoflifetotalwellness.com    

After opting out, you may still receive phone calls or emails for essential care-related communication unless you request otherwise.

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Jodi L. Carson Nurse Practitioner in Psychiatry, DBA Tree of Life Total Wellness, from 518-414-5706 regarding customer care. Consent is not a condition of purchase. Message frequency varies, but will never be more than once weekly. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 518-414-5706 or steve@treeoflifetotalwellness.com. Mobile opt-in information is never shared with third parties

4. Email Communications and Marketing

With your explicit consent, we may send email communications about:

• Wellness education
• Upcoming events or programs
• Practice news or service updates

Opt-Out:

You may unsubscribe from these emails by:

• Clicking the “unsubscribe” link in the footer of any message
• Contacting us at [Insert Contact Email]

We do not send promotional emails without your consent.

5. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

• Licensed providers and administrative staff at Jodi L. Carson Nurse Practitioner in Psychiatry, DBA Tree of Life Total Wellness
• Third-party service providers who support operations as allowed and required by law.
• Government or legal entities when required by law
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
• We do not transfer consumer data to any external organizations under any circumstances, even with consent. 

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information. These include:

• Encrypted  communications
• Secure data storage
• Access  controls for authorized personnel only

While we take every reasonable precaution, no internet-based transmission is 100% secure.

7. Your Rights

As a patient or website visitor, you have the right to:

• Access and review your personal information
• Request updates or corrections to your data
• Request restrictions on how your data is used
• Withdraw consent for communications
• File a privacy complaint without fear of retaliation

To exercise any of these rights, contact us at:

518-414-5706 or steve@treeoflifetotalwellness.com

8. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

• Improve your browsing experience
• Monitor site performance
• Analyze how visitors interact with content

You can manage cookie settings in your web browser. Disabling cookies may affect certain features or functions.

9. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect information from children without verified parental or guardian consent.

10. Policy Updates

This Privacy Policy may be updated from time to time. Updates will be posted here with a revised effective date. Continued use of the website after updates constitutes acceptance of the new terms.

11. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

Jodi L. Carson Nurse Practitioner in Psychiatry, DBA Tree of Life Total Wellness

631 Grooms Road Box 130

Clifton Park, NY

518-414-5706 

steve@treeoflifetotalwellness.com